Privacy Policy - Plan Vault
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Privacy Policy

Last Updated: February 2026

1. Introduction

Plan Vault ("Plan Vault," "we," "our," or "us") is committed to protecting your privacy and handling personal information responsibly. Plan Vault operates as a financial plan matching and lead-distribution platform that connects individuals seeking personalized financial planning with qualified financial planning partners.

For this specific campaign, Plan Vault is acting as a marketing partner for Eppler Capital Funds, connecting interested investors with information about their professionally managed promissory note fund.

This Privacy Policy explains how we collect, use, share, and safeguard personal information obtained through our marketing campaigns, websites, lead-generation funnels, and matching system.

By submitting information through any Plan Vault-operated form, page, or funnel, you acknowledge and agree to the practices described in this Privacy Policy.

2. How Plan Vault Works (Important Disclosure)

Plan Vault is not a registered investment advisor, broker-dealer, financial planner, or fiduciary. We do not provide investment, financial, tax, or legal advice.

Our role is limited to:

  • Running targeted advertising campaigns to reach individuals interested in financial planning
  • Collecting information through lead-generation funnels and questionnaires
  • Analyzing responses to match prospects with appropriate financial planning partners
  • Delivering matched prospects to our network of affiliated financial planning professionals

All financial planning advice, recommendations, suitability determinations, and disclosures occur solely between you and the financial planning professional you are matched with. We facilitate the connection but do not participate in the advisory relationship.

3. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Voluntarily

  • Name and contact information (email address, phone number)
  • Geographic information (city, state, zip code)
  • Financial profile information (income range, assets, investment experience, financial goals)
  • Information submitted through questionnaires, lead forms, and funnels
  • Preferences regarding financial planning services

b. Information Collected Through Advertising Platforms

When you submit information through platforms such as Facebook, Instagram, Google Ads, or other advertising networks, we may receive information permitted under those platforms' privacy policies and data sharing agreements.

c. Automatically Collected Information

  • IP address and geolocation data (city/state level)
  • Browser type and version
  • Device information (operating system, device type)
  • Referring URLs and traffic source
  • Pages visited, time spent, and interaction data
  • Cookies and similar tracking technologies

d. Inferred Information

We may infer demographic, financial, and behavioral characteristics based on the information you provide and your interactions with our platform.

4. How We Use Your Information

We use personal information for the following purposes:

  • To respond to your inquiry and process your request for financial planning
  • To analyze your responses and match you with appropriate financial planning partners
  • To deliver your information to matched financial planning professionals
  • To communicate with you about your inquiry and the matching process
  • To improve our matching algorithm and platform functionality
  • To optimize marketing campaigns and advertising performance
  • To comply with applicable legal and regulatory obligations
  • To protect against fraud, misuse, abuse, or security threats
  • To conduct analytics and measure campaign effectiveness

5. How We Share Your Information

We may share personal information with:

a. Financial Planning Partners

Your information (including your responses to our questionnaire) may be shared with independent financial planners, wealth advisors, and financial planning firms in our partner network who match your profile and financial planning needs. These professionals are independent contractors and are not employees or agents of Plan Vault.

b. Service Providers

Third-party vendors who support our operations, including:

  • Customer relationship management (CRM) and communication platforms
  • Marketing technology and analytics providers
  • Website hosting and infrastructure providers
  • Payment processors and data security providers

c. Advertising Platforms

Information may be shared with advertising platforms (e.g., Meta/Facebook, Google) in connection with lead submission, campaign optimization, and audience segmentation.

d. Legal and Regulatory Authorities

We may disclose information when required by law, court order, or government request, or to protect the rights, safety, or property of Plan Vault, our users, or the public.

e. Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

Important Disclosure: By submitting your information through Plan Vault, you consent to receive communications from us and our financial planning partners regarding services relevant to your inquiry. You acknowledge that your information will be shared with financial planning professionals in our network.

We do not sell personal information in the traditional sense. However, we do share information with financial planning partners as part of our core business model of matching prospects with advisors.

6. Consent and Communications

By submitting your information through Plan Vault:

  • You consent to receive communications from us and our financial planning partners
  • Communications may include phone calls, emails, text messages, and other contact methods
  • Messages may be sent using automated technology and pre-recorded messages
  • You consent to the sharing of your information with matched financial planning professionals

Providing consent is not a condition of purchasing any products or services. However, without consent, we cannot match you with financial planning partners or facilitate the connection.

7. SMS, Calls, and TCPA Compliance

Plan Vault complies with the Telephone Consumer Protection Act (TCPA) and other applicable telecommunications regulations.

  • Express written consent is obtained through your submission of lead forms and questionnaires
  • Caller ID information is displayed on all outbound calls
  • You may opt out of communications at any time by replying "STOP" to SMS messages or by contacting us directly
  • Calls and messages are delivered only between 8:00 AM and 9:00 PM in your local time zone
  • We do not intentionally place abandoned or spoofed calls
  • Calls may be recorded for quality assurance and compliance purposes

8. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal and regulatory requirements
  • Maintain records for business and accounting purposes

Data is generally retained for up to 36 months, unless a longer period is required by law or you request deletion sooner. Financial planning partners may retain your information according to their own privacy policies and regulatory requirements.

9. Your Privacy Rights (United States)

Depending on your state of residence, you may have the right to:

  • Access personal information we hold about you
  • Request correction or amendment of inaccurate information
  • Request deletion of personal information
  • Opt out of certain types of communications and data sharing
  • Limit the use and disclosure of your personal information
  • Receive information about our data practices in a portable format

These rights apply under state laws such as the California Consumer Privacy Act (CCPA/CPRA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and similar state statutes.

Note: Some information may not be deletable if we are required to retain it for legal, regulatory, or business purposes. Additionally, deletion requests may not affect information already shared with financial planning partners.

10. How to Exercise Your Rights

To exercise your privacy rights, please contact us through your account or support channels.

Please include the following in your request:

  • Your name and email address
  • A description of your request
  • Any relevant account or inquiry information

We will respond within the timeframes required by applicable law (typically 30-45 days).

11. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data storage, access controls, and regular security assessments.

However, no system can be guaranteed to be 100% secure. We cannot guarantee the absolute security of your information. You acknowledge that you provide information at your own risk.

If we become aware of a security breach affecting your personal information, we will notify you as required by applicable law.

12. Third-Party Links and Services

Our websites and communications may contain links to third-party websites, including those of our financial planning partners. We are not responsible for the privacy practices, security measures, or content of those third-party sites.

We encourage you to review the privacy policies of any third-party websites before providing your information. Your use of third-party services is governed by their terms and privacy policies, not this Privacy Policy.

13. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you interact with our platform
  • Improve user experience and platform functionality
  • Track advertising performance and campaign effectiveness
  • Prevent fraud and enhance security

Most web browsers allow you to control cookies through browser settings. You may also opt out of certain tracking through industry opt-out mechanisms. However, disabling cookies may affect the functionality of our platform.

14. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.

Parents or guardians who believe we have collected information from a minor should contact us immediately through our support channels.

15. International Users

Plan Vault is operated in the United States. If you are located outside the United States, please be aware that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from your country of residence.

By submitting your information, you consent to the transfer of your information to the United States and its processing under this Privacy Policy and applicable U.S. law.

16. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Our websites do not currently respond to Do Not Track signals. However, you may opt out of tracking through other mechanisms described in this Privacy Policy.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Updates will be reflected by the "Last Updated" date above.

If we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our website or by sending you an email notification. Continued use of our services following notification of changes constitutes your acceptance of the updated Privacy Policy.

18. Contact Information

Plan Vault

Financial Plan Matching Platform

For privacy inquiries or to exercise your privacy rights, please contact us through your account or support channels.

This Privacy Policy is provided for informational purposes to describe our data practices and your privacy rights. If you have questions about this policy or our privacy practices, please contact us using the information above.